About Our Hospital

The following are a number of questions we are commonly asked. Please phone or email us if you have any other questions you need help with Thank you -John

Clinic Environment for Staff and Clients

The Wetaskiwin Animal Clinic Ltd promotes a safe, respectful and friendly environment for all of its employees and clients. We expect a pleasant and respectful environment for all those who…
Farm Animal Veterinary Medicine & Surgery

For Large Animal Veterinary Medicine and Surgery Services please contact Dr Maaycke Verbruggen Veterinary Services at 403-704-6650
What is a VCPR -Veterinary Client Patient Relationship?

Our professional governing body, the Alberta Veterinary Medical Association requires that we have a veterinary client relationship with individuals before communicating certain information to them. This is much greater detailed FAQ about…
Why can’t my pet see the same veterinarian/veterinary technician each time we visit?

We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
Why is my veterinarian referring my pet to a specialist?

Our top priority is to make sure that our patients receive the highest standard of care and best possible outcome. This is why we sometimes make the decision to refer…
Can I call and have you email or fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

Yes, we’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the email address or fax number.
What are your vaccination requirements for boarding?

We require that dogs be vaccinated against rabies, distemper, parvovirus, and Bordetella (kennel cough) and that cats be vaccinated against rabies, panleukopenia (feline distemper), feline leukemia virus (FeLV), and feline…
Do you perform at-home euthanasia?

Unfortunately we are not able to do at home euthanasia’s at this time.
I’ve decided it’s time to let my pet go, but he/she is uncomfortable and can’t move very well, and I would really prefer to not drag him/her to the hospital. Can you come to my house?

If you would like to have a veterinarian come to your home, we can certainly accommodate your request. Please call to schedule an appointment. We also offer counseling if you…
If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…