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Appointments

Booking an appointment can be done in three simple ways:

Existing Clients: Use our patient portal.
New Clients: Use our new client portal.
Prefer to Call? Reach out to us by phone.

Please note that our planned appointments usually require a few weeks’ notice when booking.

Existing PatientsNew Clients

Emergencies During Office Hours

We understand how urgent it can be when your pet suddenly becomes sick. While we aim to accommodate same-day appointments, our schedule may be full. In these situations, we are dedicated to providing you with helpful suggestions to care for your pet until we can fit you in, or we can direct you to a trusted emergency clinic for immediate assistance. Your pet’s health is our priority, and we’re here to support you however possible.

Emergencies Out of Office Hours

When the clinic is closed, we offer a service through Animal Health Link that allows you to consult with a registered animal health technologist. They can help you determine whether your pet needs immediate attention or if their condition can be monitored until you can schedule an appointment. Please note that there is a nominal fee for this service. Click here for more information about Animal Health Link.

If you believe your pet requires emergency services as soon as possible outside of office hours. In that case, we recommend the following emergency clinics:

– Animal Emergency (Red Deer) 403-347-3277
– Boreal Veterinary Centre (Edmonton) 780-306-4400
– Guardian Veterinary Centre (Edmonton) 780-436-5880
– Pulse (Sherwood Park) 780-570-9999