As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect. Please feel welcome!!
When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. You may browse our pet centre or reading resources while you wait. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible. Please let us know if you have other time comitiments.
You will normally see a Veterinary Health Technologist first who will take a history, gather some data and do a temperature, pulse and respiration for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. You will normally see the AHT again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you. Our client care specialists will handle billing and schedule any needed follow up.
We are excited to meet you and your human and animal family members!
This is a helpful list of tips to get ready for your first TRIP TO THE VET
Developing a Happy Traveler are some useful Suggestions for travelling with your pet to the vet